QUESTIONS? WE’VE GOT ANSWERS
We hope you find the answers to your questions below. If you aren’t able to find your question here, please feel free to contact us and we’ll be happy to help. Thank you for your business!
An “FFL” is a Federal Firearms License. FFL holders are commonly pawn shops, gun stores, sporting goods stores, and some individuals. If you purchase a firearm from SPI Guns online it will need to be shipped to a local FFL holder who will transfer that firearm to you. The receiving FFL will require you to fill out ATF form 4473 and pass an associated background check in order to receive your firearm.
When purchasing your item through our checkout system, you will be able to choose from a list of FFLs in your area based on your zip code. If you don’t see the FFL that you would like to use, or if you need any help with this process, feel free to call us at 912-369-7296 and we can walk you through it.
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Most firearms are test fired by the manufacturer. You may notice rotation marks on cylinders, cosmoline (it’s not rust – we promise), or some residual powder. All firearms listed as “NEW” are just that – New! We have received them from our distributors or straight from the manufacturer and as such they include a manufacturer’s warranty. In the event we sell any pre-owned or blemished firearms we will make sure that item will be clearly marked as such.
All payments made through our checkout system must be paid by credit or debit card. If you would like to pay via money order or certified check, please contact us prior to completing your purchase. We do NOT accept PayPal, Venmo, Cashapp, personal checks, corporate checks, company checks, or wire transfers.
Unfortunately, we only accept trades on in-store transactions.
Unfortunately, we currently do not offer layaway for online transactions.
Please inspect any item that you have purchased from us when you receive it. If anything is defective, missing, or not as described, let us know within 3 days of receiving your item and we will make sure to rectify the situation as soon as possible by either replacing the item or providing a refund. After this period, the item should be covered by the manufacturer’s warranty, most of which last anywhere from 6 months to 2 years.
We are excited you want to join the SPI Guns team! If there's an opening, positions are posted on Indeed.
In-store pickup is available only for Georgia residents and active duty military service members stationed in Georgia. The in-store pickup option can be found in part 2 of the checkout section: FFL Shipping.